What do your services include?
SERVICES INCLUDE: Automatic Site Assessments Site Review / Aerial Processing [...]
Can we request a priority or timed service?
Snow Queen has packages that include high liability accommodations, including [...]
What temperature do you apply Ice Melt at?
We generally dispatch ice management services at or around freezing [...]
Do you apply salt or de-icer two or more days in a row?
We ONLY apply de-icer on a property when it is [...]
How do I pay for services?
We accept a variety of payment methods such as EFT, [...]
How do I report an issue with billing?
All of our invoices are pushed out through our software [...]
How do I report an issue with servicing?
We try our best to do our best, but sometimes [...]
What locations do you service?
Our service area includes: North Vancouver, West Vancouver, Vancouver, Downtown [...]
Do you do residential snow removal?
Snow Queen specializes in Strata (condo, highrise, townhouse) as well [...]
What happens if City plows push snow onto my sidewalk or driveway after you’ve cleared it?
We feel your frustration! Especially after our ground crews have [...]
