The Journey of Snow Queen
Started in 2007 by President Isabelle Bailey, Snow Queen has grown from a small one woman business into a large scale operation with over 250 employees and contractors. With determination and a corporate vision, Snow Queen has become a leader in the winter management industry by fulfulling a drive for innovation, providing outstanding service experiences & unmatched performance.
Serving strata, commercial and retail properties, Snow Queen goes above and beyond to provide peace of mind to our clients. We offer comprehensive winter services, snow removal and de-icing, as well as liability prevention programs to the cities of throughout Metro Vancouver. Our contracts provide all inclusive, automatic dispatch snow removal, organic grade salting and any related winter care products and services.
Isabelle Bailey
President & CEO
Our Team
Isabelle Bailey
President & CEO
Matthew DyIewski
Chief Technical Officer
Lana Cummings
Director of Customer Relations
Caery Harris
Marketing & Communications Director
Jordan Flatman
Operations Manager
Lee-Ann Bates
Operations
Candice Robinson
Account Manager
Maria Matute
Administrative Assistant
An Accredited Provider
Our Core Values
- Integrity Through All Actions.
- Passion For Innovation.
- Memorable Customer Experiences.
- Team Member Engagement.
Behaving in an honest, fair and ethical manner; exhibiting high standards of ethics in order to build commitment.
Open to new perspectives and approaches when solving problems, seeking ideas or suggestions from others and gathering information, in order to improve processes, methods, systems and services; embracing new technologies and be the first to create applications in our industry.
Consistently anticipating customer’s needs, and pro-actively identifying and addressing opportunities for improvement; making every customer contact a positive and memorable experience.
Sharing success with the whole team; fostering open dialogue; creating a feeling of belonging within the team in order to help team members feel connected and vested in the company.
