Our Company

About Snow Queen Winter Management

The Journey of Snow Queen

Started in 2007 by President Isabelle Bailey, Snow Queen has grown from a small one woman business into a large scale operation with over 250 employees and contractors. With determination and a corporate vision, Snow Queen has become a leader in the winter service industry by fulfilling a drive for innovation, providing outstanding service experiences & unmatched performance.

Proving winter services such as snow removal and ice management to commercial, retail, and residential strata properties, Snow Queen goes above and beyond to provide peace of mind to our clients. Our comprehensive winter services; snow removal, de-icing, as well as industry leading liability prevention programs to municipalities throughout Greater Vancouver. Our winter services come all inclusive features like automatic dispatch snow removal, 24/7 advanced site & weather monitoring, organic grade de-icing and any related winter care products and services.

Isabelle Bailey

Isabelle Bailey

President & CEO

Our Team

Isabelle Bailey

President & CEO

Matthew DyIewski

Chief Technology Officer

Lana Cummings

Director of Customer Relations

Caery Harris

Marketing & Communications Director

Jordan Flatman

Operations Management

Lee-Ann Bates

Operations Management

Candice Robinson

Account Manager

Maria Matute

Administrative Assistant

Brandi Wong

Financial Department

An Accredited Provider

asca accredited
SIMA accredited
Better Business accredited
Professional Association of Managing Agents
Building Owners and Managers Association BC (BOMA)
Worksafe BC

Our Core Values

  • Integrity Through All Actions.
  • Behaving in an honest, fair and ethical manner; exhibiting high standards of ethics in order to build commitment.

  • Passion For Innovation.
  • Open to new perspectives and approaches when solving problems, seeking ideas or suggestions from others and gathering information, in order to improve processes, methods, systems and services; embracing new technologies and be the first to create applications in our industry.

  • Memorable Customer Experiences.
  • Consistently anticipating customer’s needs, and pro-actively identifying and addressing opportunities for improvement; making every customer contact a positive and memorable experience.

  • Team Member Engagement.
  • Sharing success with the whole team; fostering open dialogue; creating a feeling of belonging within the team in order to help team members feel connected and vested in the company.

Our Philosophy

Our Corporate Philosophy

Service Through Reverence, Integrity, Value & Excellence.

Why Snow Queen is the right choice

Why Choose Us